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                <td align="center" valign="middle">16  JUNE 2004</td>
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                <th height="18" align="left" valign="middle" background="resellers-panel-newsletter-images/rpn_side_1.gif">&nbsp;&nbsp;In this newsletter:</th>
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                      <td align="left" valign="top"><img src="resellers-panel-newsletter-images/arrows.gif" align="absmiddle">&nbsp;&nbsp;<a href="#1">Logging into customer accounts directly from Reseller Control Panel</a><br>
                        <img src="resellers-panel-newsletter-images/arrows.gif" align="absmiddle">&nbsp;&nbsp;<a href="#2">Reseller control panel update - Manual Renewal added</a></td>
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                      <td align="left" valign="top"><img src="resellers-panel-newsletter-images/arrows.gif" align="absmiddle">&nbsp;&nbsp;<a href="#3">Free anti-virus protection added for all e-mail accounts</a><br>
                        <img src="resellers-panel-newsletter-images/arrows.gif" align="absmiddle">&nbsp;&nbsp;<a href="#4">New themes have been added to the web hosting control panel</a></td>
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                      <td align="left" valign="top">Questions and answers:<br>
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                        Q: What makes ResellersPanel different from the standard reseller hosting solutions ?<br>
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                        <br>
                        ResellersPanel newsletter is dedicated to inform you about all latest updates and addons in to ResellersPanel and our  Web Hosting Control Panel (WHCP). This is the first newsletter of ResellersPanel and all resellers are receiving it. If you do not wish to receive the future newsletters login to <a href="http://www.resellerspanel.com/login/">your account here</a>, click &quot;Account Details&quot; and select the radio buton to unsubscribe.<br>
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                         If you have lost your password <a href="http://www.resellerspanel.com/lostpassword.html">click here</a> to retrive it.<br>
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                      <th align="left" valign="middle" height="20">Offer your customers domain name registration and transfer!</th>
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                        <p>Thanks to the large growth of ResellersPanel, we were able to prepare and offer a new additional service, which should help your clients upgrade to larger hosting plans and buy additional hosted domains increasing your revenue.<br>
                          Since our policy does not include the provision of services that we cannot support, so far we have only offered web hosting accounts with an option for registering one domain name. Now we are ready to present our next big step forward &#150; domain name registration and transfer service. This new service will help your customers buy new or transfer already existing domains from other registrars to us and host them in the same account. The hosting upgrades and the domain registration/transfer are easy and are carried out with just a few mouse clicks. Everything is prepared to be fast and easy to use by you and your clients.</p>
                        <p>This way the management of the hosting service and the domain names is carried out from a single place and your customers are protected from one of the primary problems on the Internet &#150; domain name expiration. There are many people on the Internet, who deal in domain name disputes, including cyber-squatting, typo-squatting, domain-based trademark infringement and domain transfer fraud. These people track domain names that have expired and register them to make money from the traffic or resell them for a higher profit. This problem costs tens or even hundreds thousands of dollars to many companies and individuals and is caused by the lack of sufficient control over the domain name and the different places of domain name registration and hosting. This problem will not exist for you and your clients, if you use our new service.</p>
                        <p>Before the domain expires, your client will receive four reminding e-mail messages for renewal. These warnings will be sent 30, 14 and 7 days before the domain expires as well as on the day of the domain expiration. Even if the domain has expired, it can be renewed for 30 days after the day of expiration. When these 30 days have passed, the domain will be available for re-registration by any interested party.</p>
                        <p>Our new service gives you and you clients complete control over their domains for changing the Whois information, altering the contact e-mails and updating the DNS (Domain Name Server) settings.</p>
                        <p>Since ResellersPanel abides 100% to the legal requirements of ICANN*, we always manually check all domain name registrations and transfers as well as all changes to the Whois information or contact e-mails, which should always be accurate! In this way, we protect from fraudulent activities not only ourselves, but you as well.</p>
                        <p>The wholesale price for domain registration/transfer is $8.50 a year and as with the rest of our services that you resell, we cover all billing expenses, which amount to 8-11% of the total cost.<br>
                          The minimum price for domain registration or transfer is $8.50 (i.e. equal to the wholesale price) and the maximum price is $15.00. The default price for domain registration or transfer is $10.00. To change it, go to &#147;Edit Upgrades&#148; section in the Reseller Control Panel at http://www.resellerspanel.com/login/.</p>
                        <p>*ICCAN Uniform Domain Name Dispute Resolution Policy - http://www.icann.org/udrp/udrp-policy-24oct99.htm<br>
                          Your Representations. By applying to register a domain name, or by asking us to maintain or renew a domain name registration, you hereby represent and warrant to us that (a) the statements that you made in your Registration Agreement are complete and accurate; (b) to your knowledge, the registration of the domain name will not infringe upon or otherwise violate the rights of any third party; (c) you are not registering the domain name for an unlawful purpose; and (d) you will not knowingly use the domain name in violation of any applicable laws or regulations. It is your responsibility to determine whether your domain name registration infringes or violates someone else's rights.<br>
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                      <th align="left" valign="middle" height="20"><a name=1></a>Logging into customer accounts directly from Reseller Control Panel</th>
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                        <p>Since May 27, 2004, it is possible to log into clients&#146; accounts. Every reseller can log into the hosting accounts of each of his or her clients, if this is necessary or if the reseller wishes to do this for any other reason.<br>
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                          This can be done by opening the &#147;View Clients&#148; section from &#147;Stats and Reports&#148; of the Reseller Control Panel. The accounts that each reseller has sold are displayed there. On the right part of the table, there is a &#147;Login&#148; link. This link gives you the opportunity to log directly into the account of your client (the web hosting account is opened in a new window). The logging into the client&#146;s account happens in &#147;Reseller Mode ON&#148;. This means that the reseller has logged into the hosting control panel from the Reseller Control Panel. When the client logs into the hosting control panel &#147;Reseller Mode ON&#148; is not displayed.</p>
                        <p align="right"><a href="http://www.resellerspanel.com/web_hosting_reseller_news/reseller_cp_login_to_client_acc.html">Read more</a></p>
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                      <th align="left" valign="middle" height="20"><a name=2></a>Reseller control panel update - Manual Renewal added </th>
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                        <p>Since  May 26, 2004, all resellers will be able to renew the hosting accounts of their web hosting clients manually through the &quot;Manual Renewal&quot; section of the Reseller Control Panel. How does the &quot;Manual Renewal&quot; service work?</p>
                        <p>For example if one of your clients (let us assume that the hosting client has registered a domain name together with the purchased web hosting plan) forgets to renew the purchased hosting account due to any reason this will lead to domain expiration. The reseller then could take the decision to renew the account and the domain registration at wholesale price directly from the &quot;Manual Renewal&quot; section, which is located on the left part of the page above &quot;Direct Order Form&quot; and below &quot;Manual Order&quot; from the Reseller Control Panel.</p>
                        <p>This situation is possible in case that the hosting client and the reseller are able to set their financial relations after the &quot;Manual Renewal&quot; of the hosting account by the reseller.</p>
                        <p align="right"><a href="http://www.resellerspanel.com/web_hosting_reseller_news/reseller_cp_manual_renewal_added.html">Read more</a></p>
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                        <div align="center">Web Hosting Control Panel update</div>
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                      <td align="left" valign="top" width="50%"><a name=3></a><a href="http://www.resellerspanel.com/web_hosting_reseller_news/anti-virus_protection_added.html"><b>Free anti-virus protection added for all e-mail accounts</b></a> <br>
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                        After numerous requests by many web hosting resellers for the addition of anti-virus protection for all e-mail accounts, we have added anti-virus protection on all servers form our hosting network in the beginning of the last week (after April 12, 2004).
                        <p>The protection is automatic for all our SMTP and POP3 servers.</p>
                        <p>In case that the computer of any of web hosting customer or web hosting reseller, who uses our SMTP and/or POP3 servers, is infected by a virus, which spreads by e-mail, then our anti-virus protection will not allow the virus to be send through our SMTP server. The same applies to receiving e-mail through our POP3 server. When receiving e-mail from our POP3 servers, the messages, which contain viruses, will be blocked by the anti-virus protection of our POP3 server and will not be delivered to the web hosting customer or the web hosting reseller.</p>
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                      <td align="left" valign="top" width="50%"><a name=4></a><a href="http://www.resellerspanel.com/web_hosting_reseller_news/whcp_upgrade_new_interfaces.html"><b>New themes have been added to the web hosting control panel</b></a> <br>
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                        The changes in the structure of the web hosting control panel are already a fact. All services included in the web hosting plan are arranged according to their functionality into six main groups: Site Manager, E-mail Manger, Web Design, Statistics, Account Profile and 24/7 Customer Support.
                        <p>Thanks to the changes made in the arrangement of the services and their grouping by functionality, the current web hosting control panel is much more functional and intuitive. The usage of the different sections for settings and control remains the same with the exception of a few minor changes in their functionality.</p>
                        <p>The new structure of the web hosting control panel has the following arrangement:</p>
                        <p>Site Manager, E-mail Manager, Web Design, Statistics, Account Profile, 24/7 Customer Support</p>
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